Yes, we can add a link to the website to the Android store for mobile users.
Android Play store is a very secure platform.
No, MYLIFEBOX cannot access your content on your device or on our internal systems.
Payment is made via your Amazon App store account and is charged the same way as all your other in-app purchases on Amazon App store.
There are 3 options available:
Free option with 1 megabyte of data
Standard option with 1 gigabyte of data
Premium option with 5 gigabytes of data
Simply purchase the same or another package, and it will add additional storage to your account.
No refunds are available after purchasing an in-app purchase.
No, you will be able to access the App via any other Android device by simply downloading the app and signing in with your details.
All files are uploaded by selecting the “+” button found on the top right of the screen when entering a category and searching for the files to upload from your device. If you do not have the desired files on your device, simply email them to your mobile device or manually upload the files from your computer to your device.
Your login details are as safe as you keep them. Never give your details out, except to someone you trust as this might open your account to malicious behaviour.
Yes, however, the responsibility for the security of your content is the user’s responsibility.
Yes, however, the idea of MYLIFEBOX is for individuals to keep their documents together, safe and readily available for emergencies.
Yes, you will be able to change your password at any time by selecting “reset password” on the home screen when logging in. An email will be sent to you that will allow you to reset your password.
Yes, you will receive an email when MYLIFEBOX is accessed on any other device other than your own.
You can print the document by saving it and printing it from your device the same way you would any other file on your mobile Android device.
Yes, you can upload files from an email directly, provided you have downloaded that email and all files are in your inbox.
No, MYLIFEBOX has allocated specific category folders for you to use to make navigation easy for your loved ones.
You can upload all files in any category, but it is advised that you keep your documents in the allocated categories to make it easy to find for loved ones upon emergencies.
You will then have 6 gigabytes for that year, the following year you may have an auto renewal for both versions unless you discontinue one of them.
Simply hold down the file for 2 – 3 seconds. You will then be able to delete a file.
1 – Photo – bmp, gif, jpg, jpeg, png
2 – Video – 3gp, aac, mkv, mp4, ts, webm
3 – Documents – xls, wma, wav, vp9, txt, video, tiff, svi, rec, ppt, pdf, mpeg4, mpeg 3, mpeg 2, mpeg, mp3, m4v, image, ic_ppt, ic_doc, h264, ogg, f4v, clip, avi
30 days before your subscription ends, you will be notified via email to either renew, upgrade or downgrade your package. You will be informed of your storage space available.